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Reviews
I bought a Patagonia coat from TL which hasn’t lived up to the usual quality I’d expect. Got in touch with them and they’ve been great at dealing with this and arranging for it to be repaired with Patagonia themselves. Communication has been great so far. I won’t hesitate to buy more outdoor gear from Taunton Leisure.
I’m not the reviewing type but felt compelled to do so as my experience here stood out. Very knowledgeable, helpful and attentive staff. Loved the boots I bought. Will go back for other things.
Great customer service, thank you!
It was my first time buying proper hiking backpack and I was a bit overwhelmed with all the different sizes and functions available on the market. Sadly I forgot to ask his name, but there was a member of the staff, that very kindly talked me through all my options, even when he knew I might have to end up going somewhere else since they sold out of the item I was after.
Thank you so much for your help, Taunton Leisure is now my favourite Bristol outdoor shop and I'll keep coming back
Great service by Julius, he immediately came to assist me when he saw I was looking at boots. He knew his stuff and gave good advice so I have left confident with my choice. The stock the store has to offer is good quality from top brands. All the staff were friendly and as my first visit to the store I will be back again.
Exchanged a pair of boots ordered online, as they didn't fit my wife's feet, at the Bristol branch today. After an hour of advice and expert fitting, my wife left with a pair of boots, which she said was comfortable. The expert measured her feet sitting and standing, explaining how they changed shape when load bearing. I was very impressed. I first bought my wife a pair of walking boots from the Taunton branch 40 years ago!
I have been looking for a decent pair of walking boots for over a month and have been to several different shops. I arrived at Taunton Leisure and was immediately well looked after by Julius. He patiently worked with me over two days to find the right shoes and I have to say, they are brilliant!! As you can guess, I am extremely picky and if they can make me happy, they can make anyone happy! Well done TL, I will be back!
Taunton Leisure, Bristol and Taunton have just the most amazing customer service , and knowledge on all their outdoor merchandise, also the patience for getting it right, with no pressure.
I require perfect hiking boots to replace my very worn out much loved mountain boots, also having to change Brands due to my feet changing.
The staff at both shops went the extra mile to order in different Boots to accommodate my requirements.
Hence buying the perfect pair.
Thankyou so very much for all your help.
Initially, very good service from a lovely South African gentlemen. Although the rest of the staff were hiding and/or trying their best to ignore me. Whilst trying to get assistance from within the now deserted shop, a member of staff appeared but told me he couldn't help me as he was on his break and walked out of the shop!?! After some searching and calling I managed to locate a member of staff to serve me and take my money.
Location
Hours
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Monday
09:00 AM - 05:30 PM
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Tuesday
09:00 AM - 05:30 PM
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Wednesday
09:00 AM - 05:30 PM
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Thursday
09:00 AM - 05:30 PM
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Friday
09:00 AM - 05:30 PM
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Saturday
09:00 AM - 05:30 PM
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Sunday
10:00 AM - 04:30 PM
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